Terms of Service

CVMake helps you create, edit, and download country-correct, job-tailored CVs and cover letters using artificial intelligence. We may add, change, or remove features over time.

You sign in through a third-party provider (such as Google or GitHub). You are responsible for the activity on your account and for keeping your sign-in secure. You must be at least 16 years old, and old enough to form a binding contract where you live, to use the Service. You must provide accurate information and use the Service only for lawful purposes.

You retain ownership of the information you provide and the CVs and cover letters you generate (“Your Content”). You grant us a limited licence to host, process, and display Your Content solely to operate the Service for you — including sending it to our AI provider to generate and edit your documents. You are responsible for ensuring Your Content is accurate and that you have the right to use it.

CVMake uses AI to draft and refine documents. AI output can contain mistakes or omissions. You are responsible for reviewing every CV and cover letter before you use it and for the accuracy of any claims it contains. CVMake does not guarantee any particular outcome, including interviews or employment.

You agree not to:

• use the Service to create false, deceptive, or fraudulent documents;
• upload content that is unlawful, infringing, or that you have no right to use;
• attempt to disrupt, reverse-engineer, scrape, or overload the Service;
• attempt to make the Service produce content it is not designed to produce, or misuse the AI features;
• resell or redistribute the Service without our permission.

We use automated and manual systems to detect and prevent misuse. Where we detect misuse, abuse, attempts to make the Service produce content it is not designed to produce, or repeated requests that breach these Terms, we may — immediately and without prior notice — apply rate limits, temporarily restrict, or suspend access to affected features (such as document generation). Repeated or continued misuse may result in progressively longer or permanent restrictions, or termination. We apply such measures proportionately and only as far as reasonably necessary, and they do not limit your ability to access, export, or delete the data you have already created, or any rights you have under applicable law.

Some features consume “tokens” — our internal credit unit. You receive a periodic free allowance and may purchase additional tokens or a subscription. Prices and what each plan includes are shown in the app before you pay, and you confirm the price at checkout. Purchases are handled by our payment processor (Stripe); we do not store your full card details.

Subscriptions renew automatically. If you buy a subscription, it renews and your payment method is charged at the start of each billing period (for example, monthly or yearly) at the then-current price until you cancel. You can cancel at any time from the billing portal in the app, effective at the end of the current period. We will give you reasonable advance notice of any price change, and the new price applies only to billing periods after the notice takes effect.

Tokens have no cash value, are not transferable, and cannot be exchanged for money except where a refund is due. Cancellation, refunds, and your right of withdrawal are described in our Refund & Cancellation Policy.

The Service itself — our software, design, and brand — belongs to CVMake and is protected by intellectual-property laws. These Terms grant you no rights to our marks or software beyond using the Service as intended.

The Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or that AI output will be accurate or fit for a particular purpose.

To the fullest extent permitted by law, CVMake will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or opportunities, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the 12 months before the claim or USD 100.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded by law — including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or under any mandatory consumer-protection laws that apply to you. If you are a consumer, you keep all statutory rights and remedies that those laws give you.

You may stop using the Service and delete your account at any time from within the app. We may suspend or terminate access if you seriously or repeatedly breach these Terms, or use the Service in a way that could harm CVMake or others, or where we are required to by law. Unless the problem is urgent, illegal, or a security or fraud risk, we will give you notice and a reasonable chance to fix the issue first.

If your account is terminated, any unused paid tokens may be refunded on a fair, pro-rata basis where we ended your access without your being at fault and where the law requires; otherwise the Refund & Cancellation Policy applies. You can export or download your documents before deleting your account; after deletion, your data is handled as described in our Privacy Policy.

These Terms are governed by the laws of the country in which the operator of the Service is established, without regard to conflict-of-laws rules, and the courts of that country will have non-exclusive jurisdiction. This choice of law does not deprive you of the protection of mandatory consumer-protection laws of the country where you live, and if you are a consumer you may also be able to bring proceedings in your own country’s courts.

If you have a problem, please contact us first at [email protected] — most issues can be resolved quickly that way. If you are an EU consumer, you can also use the European Commission’s Online Dispute Resolution platform. Nothing in these Terms requires you to give up access to the courts or to your right to bring or join a claim as part of a group where the law gives you that right.

How we handle your personal information is explained in our Privacy Policy, which forms part of these Terms.

We may update these Terms from time to time — for example, to reflect new features, or legal or regulatory changes. When we do, we will revise the “Effective” date above. For changes that materially affect your rights, we will give reasonable advance notice through the Service or by email before they take effect. If you do not agree to a change, you may stop using the Service and close your account; continued use after a change takes effect means you accept the updated Terms.

If any part of these Terms is found unenforceable, the rest stays in effect. Our not enforcing a term is not a waiver of it. You may not transfer your rights under these Terms; we may transfer ours to a successor (for example, in connection with a merger or sale of the business) without reducing your rights. These Terms, together with the Refund & Cancellation Policy and Privacy Policy, are the entire agreement between you and us about the Service.

The Service is operated by CVMake. Questions about these Terms? Email us at [email protected].

This page is provided for general information and is not legal advice. For advice about your situation, consult a qualified lawyer.